Full-service Property Management
Eviction Guarantee
With our Eviction Guarantee, we’ve got you covered. We’ll cover up to 2 months of rent and up to $1,000 in court costs should an eviction become necessary.
Pet Guarantee
Terrified of pets? So are we! That’s why we offer our Pet Guarantee ensures that any damage above normal wear and tear caused by approved pets is reimbursed by Rentwell, with an impressive limit of $2,000 per pet. Rest easy knowing your property is protected.
On-time Rent Guarantee
Your rental income is your priority, and it’s ours too. If your tenant pays rent on time and we don’t send you the money by the 15th of the month, we’ll waive our management fee for that month
Happiness Guarantee
We are committed to your satisfaction. If, for any reason, you’re not completely happy with our services, you can cancel your management agreement without penalty at any time.
Lease Guarantee
Trust our tenant placements. In the unlikely event that a Rentwell-placed tenant is evicted within the first 12 months, we’ll place the next tenant for free.
Since 2009, we’ve dedicated ourselves to helping you build and retain your wealth through professional property management. By strategically cross training our staff, we ensure they are properly equipped to handle all aspects of caring for your property. We work 24 hours a day, 7 days a week, 365 days a year—so you don’t have to.
What You Can Expect From Us
We manage all types of residential real estate including condos, single-family homes, duplexes, triplexes, and small to medium apartment communities. As a full-service property management company, we take care of everything from leasing to maintenance and management. We’ll handle the marketing, resident placement, and conduct regular inspections. Our team helps you maximize the return on your rental property and offer exceptional customer service to residents!
What does Rentwell do as a property manager?
- Fill vacancies
- Advertise rentals
- Handle resident inquiries
- Run background and credit investigations
- Process applications
- Coordinate lease signings
- Manage full-service repairs
- Collect rent
- Handle accounting
- Attend court
- Coordinate evictions
What are the benefits of full-service management?
- Working with licensed real estate agents
- Cross trained team members
- No-hassle management
- Automated owner statements twice a month
- Access to online owner portal
- Industry leading marketing and technology tools
- 24/7 maintenance request handling
- Prompt response to resident requests
- Professional photography of your property
- Low vacancy rates
- Shorter time on the market
What monthly metrics does Rentwell track?
- Economic occupancy
- Physical occupancy
- Gross potential rent
- Rent collection
- Delinquency rate
- Rent paid online
- Work order days open
- Unit turns days open
We ensure every new vacant property is professionally photographed and provide nationwide advertising of your property on up to 50 websites for maximum exposure. The average days on market for our properties is less than 25.
About 98% of your profitability is based on resident selection. We work diligently to ensure you get the highest quality residents. We employ trained and licensed real estate agents who use an advanced system to conduct national background screenings on all residents. Our extensive background check includes their criminal, eviction, and credit history. It tells you everything you need to know about a potential renter.
We offer our clients a:
- 9-month resident guarantee on every resident we place.
- Simple contract with no hidden costs or unexplained charges.
- No risk contract that you can cancel at any time without cause or penalty if you’re unsatisfied with our service.
Our team takes care of the hassle and paperwork for you! We’ll handle lease negotiations and full accounting and reporting. You’ll have access to professional advertising and marketing on top websites including Trend, Zillow, Trulia, and HotPads.
We manage rent collection on your behalf. Rent is considered late on the 5th of the month. If payment is not received by the 7th, we post a notice to the property. For any late payments, our professional staff contacts the resident. We have a 100% conviction rate in eviction court.
We hold our property managers to the following metrics on a monthly basis:
- Economic Occupancy
- Physical Occupancy
- Rent Collection
- Delinquency Ratio
Poor maintenance is the #1 area where investors can lose money. Preserving the value and integrity of your investment is our top priority. We believe in sound maintenance practices and employ Field Managers and Field Support to spend a majority of their time conducting on-site visits and following up with vendors. All vendor invoices and photos are shared directly with you.
We utilize the following maintenance metrics:
- Taking photos after work is completed and sharing them with the owner
- Completing daily work orders in less than 5 days
- Addressing emergency work orders in less than 24 hours
Our Field Support staff spends about 90% of their time visiting your property. They are responsible for checking your property and are accountable for ensuring specific metrics are achieved. Our staff physically checks your property during the following periods:
We are physically checking on your property during the following periods.
- Pre Move-In
- Post Move-In (3 months after moving in)
- Move-Out
- Lease Renewal Visit (4 months prior to the lease expiration)
- Municipality-mandated inspections for the borough and/or township
- Section 8
- Special Requests (as needed)
The detailed financial reports on our online owner portal make it easy to monitor your investments from anywhere! You can log in any time to check on the status of your properties.
